Managing Users and Licenses
- How do I change a Zemax account email address, name, or password?
- How can I replace a lost or stolen license?
- Can I renew my support or subscription online?
- How do I find my support or subscription expiration date?
- How do I set someone else as a License Administrator?
- I don't know who the License Administrator for my license is. How do I find out?
Update & Transfer
Troubleshooting
- Solving errors when accessing an Ansys network license
- Troubleshooting your OpticsViewer installation
- Solving softkey activation or transfer errors
- How to troubleshoot Red or Green USB license issues
- How to troubleshoot softkey license issues
- Troubleshooting license issues with Black USB key licenses
Manage & Monitor Network Licenses
- Restricting access to an Ansys license on a license server
- Ansys Zemax license server installation and activation
- Resolving network license issues on client machines
- Monitoring concurrent users to track network license utilization
- Monitor and log usage of the Black USB network license
- Automate client computer configuration for softkey and Red USB key network installations
Install & Activate
- Configuring Zemax applications to access a Zemax network license
- Ansys Zemax licensing overview and guides
- Installing the Ansys version of OpticsBuilder
- Installing the Ansys version of OpticStudio
- Configuring Zemax applications to access an Ansys license
- Installing OpticsViewer for the first time
General FAQ
- FAQ on opening multiple Opticstudio instances
- How can I protect my software license?
- Can I share my software license with a colleague?
- OpticStudio Legacy Version System Requirements
- Setting OpticStudio to use an advanced graphics card
- How to identify your legacy Zemax license
