Managing Users and Licenses
- How do I change a Zemax account email address, name, or password?
- How can I replace a lost or stolen license?
- Can I renew my support or subscription online?
- How do I find my support or subscription expiration date?
- How do I set someone else as a License Administrator?
- I don't know who the License Administrator for my license is. How do I find out?
Update & Transfer
Troubleshooting
- Troubleshooting your OpticsViewer installation
- How to troubleshoot OpticsViewer softkey license issues
- Solving softkey activation or transfer errors
- How to troubleshoot Red or Green USB license issues
- How to troubleshoot softkey license issues
- Troubleshooting license issues with Black USB key licenses
Manage & Monitor Network Licenses
- Resolving network license issues on client machines
- Automate client computer configuration for OpticsViewer network licenses
- How do I monitor and control usage of the OpticsViewer network license?
- Monitoring concurrent users to track network license utilization
- Monitor and log usage of the Black USB network license
- Automate client computer configuration for softkey and Red USB key network installations
Install & Activate
- Configuring Zemax applications to access a Zemax network license
- How to configure the keyserver and clients for an OpticsViewer network license
- Installing OpticsViewer for the first time
- OpticStudio quick installation guide
- How to request an Opticstudio license code
- Installing OpticStudio with a Black USB network hardkey (server and client)
General FAQ
- How can I protect my software license?
- Can I share my software license with a colleague?
- OpticStudio Legacy Version System Requirements
- Setting OpticStudio to use an advanced graphics card
- How to identify your OpticStudio license
- Can I change the {DATA} folder?
