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What happened to MyZemax?

  1. Knowledgebase
  2. Licensing & Installation
  3. Troubleshooting

Troubleshooting

  • Solving errors when accessing an Ansys network license
  • Troubleshooting your OpticsViewer installation
  • Solving softkey activation or transfer errors (Zemax legacy)
  • How to troubleshoot Red or Green USB license issues (Zemax Legacy)
  • How to troubleshoot softkey license issues (Zemax legacy)
  • Troubleshooting license issues with Black USB key licenses
  • What to do if the graphics windows in OpticStudio are black or blank
  • Troubleshooting your OpticStudio installation


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